1. Personal Information Items to Collect
The Company collects the following personal information items for the purpose of membership, consultation, service application, etc:
■ Items to collect: Name, encrypted personal information (connecting information, CI), mobile phone number, email, IP address, Company name, date of visit, cookie, service use records, poor use records
■ Method to collect personal information: Website (membership)
2. Purpose of Collecting and Using Personal Information
The Company utilizes collected personal information for the following purposes:
■ Calculation of payment for the implementation of service contract and provision of service: Determination on whether business relations for product and service are made, implemented or maintained, provision of service, provision of contents listed on the website, etc.
■ Management of members: Identification of users based on service use by membership, individual identification, prevention of illegal use and unauthorized use by dishonest members, settlement of disputes, handling of complaints such as grievances, provision of giveaways and event, customer satisfaction surveys, polls, follow-up call, management of maintenance records, designation of customer levels, etc.
■ Management of visitors, statistics analysis, etc.
■ Utilization for marketing and advertising: Delivery of advertising information such as events, etc.
■ Receipt and handling of consumer complaints
※You may refuse to consent to the collection and use of your personal information, but the above information is essential for the provision of services, so if you decline your consent, you will not be able to register or use the service.
3. Period of Ownership and Use of Personal Information
In principle, any collected personal information is discarded without delay when the purpose of use is all accomplished; however, when other laws regulate the duty of storing information, personal information is stored in accordance with the regulations. For instance, the Act on the Consumer Protection in Electronic Commerce, etc. prescribes the preservation of any records on the contract or subscription cancellation and records on payment and supply of goods for five years and records on customer complaints or dispute settlement for three years.